FAQ

What is TOP V DOA?

TOP V DOA stands for Top 5 Dead or Alive and is a never-ending discussion about who is regarded as the Top 5 artists/rappers within the Hip-Hop/Rap culture, whether they remain alive and spittin’ or are dearly departed. For further explanation, please refer to our Concept page.

How often are you adding faces to the TOP V DOA database?

We will continue to make additions to the database regularly but this will depend on demand and the number of requests we receive. If you would like to make a request please contact us via our Request page. If you would like to be made aware of any updates please subscribe to our mailing list here.

I can’t find one or more of my TOP V DOA, can I make a request?

Yes, if you cannot seem to find one of your personal TOP V DOA in our gallery you can reach out to us via our Request page. We will strive to fulfill these requests and encourage customers to subscribe to our mailing list at the bottom of the page for updates on additions to the database.

I have made my TOP V DOA selection and ordered my shirt but have had second thoughts and would like to change my Top 5 choices, is this possible?

As every TOP V DOA shirt is a bespoke printed item there is always the chance that we won’t have completed your order prior to you having second thoughts about the Top 5 you have chosen. As long as we have yet to print your order we are happy to make any changes. If you are in this position please promptly contact us via our Contact page including your order reference number and any revisions you want to be made to your Top 5, the names and positions (i.e. Top Left, Top Right etc.) must be stated clearly to prevent any confusion.

How do I return an item if there is a problem with it?

Please refer to our Shipping & Returns page for any info relevant to this subject or use the Contact page to reach out to us for further explanation.

Will you be adding colour options other than white for the TOP V DOA shirt?

At this point in time, we plan to continue only providing the OG White option, if we however receive enough demand for alternative colours we may add other options so please feel free to use the Contact page to let us know what potential colours you would be interested in.

I am quite particular about my clothing and sizes, how do the TOP V DOA shirts fit?

We understand that some customers are very particular about the fit of their t-shirts and want everyone to be comfortable in the size they choose. Please refer to the Size Guide on the Create page for exact measurements or you can find the same information when creating your TOP V DOA shirt. As the shirts are bespoke printed items and so all sales are final we encourage customers to be certain of the size they choose before ordering.

Can I buy a TOP V DOA shirt as a gift? Even if I do not know the person’s Top 5 choices?

Yes, this is not a problem, please refer to the GIFT product option on the Create page for any relevant info regarding this topic, we would love to aid your generosity and be the ideal gift for any Hip-Hop & Rap enthusiast.

How long will I have to wait for my order to be dispatched?

As every TOP V DOA product is a bespoke printed item please allow 5-7 working business days for production time prior to the dispatch of your order, depending on demand this wait could be shorter if the waiting time could potentially be longer than the 5-7 days you will be made aware prior to purchasing.

How long will it take for my order to arrive?

This will entirely depend on the country you are ordering from and the shipping option you choose at the Checkout stage, on top of the approximate 5-7 working business days for production time. The approximate number of days for delivery will be stated when calculating your shipping but please also refer to our Shipping & Returns page for any more relevant info on this subject.

Do you ship to my country?

The mailing service we have chosen to primarily ship our orders is Royal Mail can deliver to over 200 countries worldwide so we are fairly certain the answer is yes, however please create your order and you will find confirmation of this when choosing your shipping option and calculating the costs at the Checkout stage. For any other info regarding shipping and deliveries please refer to our Shipping & Returns page.

How much does shipping cost?

This entirely depends on the region that you are ordering from. If only ordering a single t-shirt you can find out the basic flat rates for shipping via Royal Mail on our Shipping & Returns page. For orders of more than one item if you are ordering from the United States and wish to use one of the other postal service options such as USPS or UPS you can calculate your shipping at the checkout stage.

What currencies do you accept?

We accept almost every currency however if you are paying in a currency other than GBP, USD or EUS, the final amount charged will depend on your payment method provider.

How can I pay for my order?

You may pay directly using any Visa Debit or Credit Card via our safe and secure payment gateway or you can purchase via your PayPal account, whichever you feel more comfortable using.

How will my order be shipped & delivered?

Please refer to our Shipping & Returns page for any info relevant to this subject.

Can I track my order?

As long as the shipping option selected at the Checkout stage allows a package to be tracked you will be given a unique tracking reference number and a link to the shipping services’ site to follow the status of your order as it travels to its destination.

Will I be charged Tax or Custom Duties on my order?

Please be advised that customs charges and/or import duties are determined by the customs office of the destination country. TOP V DOA has no control over these charges and they vary from country to country. Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us. For further details of these charges, please contact your local customs office.

I am managing an artist or am an artist myself and would like to be added to the TOP V DOA database, how can this happen?

Great, please reach out to us via our Contact page with all the relevant info and we will respond as soon as possible. We look forward to hearing from you!

Will you be doing any Pop-Up stores or selling the TOP V DOA products at any events?

We endeavour to do so and have such things in the pipeline, please follow us on your preferred social media and keep an eye out for any details. To ensure you do not miss out on any such events or exhibitions please subscribe to our mailing list at the bottom of the page.

I would like to get more involved with the TOP V DOA brand, how can I do this?

Awesome, there’s always a chance that we might need some help, please reach out to us via our Contact page and let us know how you would like to get involved. We look forward to hearing from you!